Application Maintenance Services

24*7 mobile app maintenance services to ensure smooth and hassle-free operation 100% Confidential and Secure
Successful Products

OVERVIEW

Mobile App support & maintenance services

An application development lifecycle does not end with merely the development and deployment of the business apps. We at OpenXcell provide seamless app maintenance services to our clients to ensure that the deployed app runs smoothly on the client’s infrastructure. Keeping the business growth in mind, OpenXcell’s app developers provide mobile application maintenance and support service at all levels of business operations.

OpenXcell has vast experience of 12 years in providing mobile application maintenance services. As an app maintenance company, we provide various levels of application maintenance and support, including L1, L2, and L3. Depending upon the nature of the challenge, our support engineers are always available for our clients.

OpenXcell’s application maintenance and support services have created a benchmark in the global application maintenance outsourcing market. Our engineers use the best agnostic platforms and the best of breed tools to support our clients while allowing them to remain autonomous from proprietary platforms and solutions.

OpenXcell leverages native monitoring and pre-built big data analytic tools to create self-healing BOTs which, as a result, reduces the manual labor for our clients. This, as a result, leads to saving significant application maintenance costs. Moreover, our robust framework and skilled engineers combined with the industry’s leading tools ensure smooth application maintenance and support services for the clients.

GET QUOTE

Our mobile support and maintenance process

Our engineers follow efficient steps to provide full-time support and maintenance

Research and Analysis

Understanding the challenge, Deciding the Level of challenge, Assigning an Engineer

Stage 1

Level 1 Application Maintenance Service

Receiving and Registering Requests, Prioritizing Support Requests, Solving Basic User Issues

Stage 2

Level 2 Application Maintenance Service

Resolving Software Configuration Incidents, Administering Application Environment, Software Installations, Log Investigation for Root Cause Analysis

Stage 3

Level 3 Application Maintenance Service

Introducing Changes to the Code and Database, Correcting Customization Issues

Stage 4

FIGURES AND FACTS

Make the most of a world-class team and infrastructure

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State-of-the-art
development facilities

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25000

sQ. MTR of
office space

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500+

software engineers &
technical staff

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1000+

software designed,
developed & deployed

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24/7

IT support staff
availability

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12+

years of development
experience

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700+

Happy
customers

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own Successful
products

MODELS OF WORKING

Business hiring models

Collaborate
Dedicated team

  • Long-term collaboration
  • Highly scalable team
  • Complete control of the team
  • Complex projects
Collaborate
Fixed cost

  • Short-medium term collaboration
  • Low scalable team
  • Detailed specifications
  • Clean deadlines
Collaborate
Time & material

  • Short-long term collaboration
  • Flexible budget and timeframe
  • Complete control over the process
  • Highly scalable team

CASE-STUDIES

The success of our customers speaks louder than our words

TESTIMONIALS

They have been phenomenal partners when it comes to bug fixing!

Shawn Blyden, Founder, My Best Life App

VIEW ALL TESTIMONIALS more testimonial

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